SecuRam Systems Product Warranty Policy
SecuRam Systems Inc (SecuRam) warrants its product(s) under the following conditions:
One Year Limited Warranty:
- Warranty Time: One (1) year limited warranty from date of purchase for product(s) defects in material and workmanship.
- Warranty Compliance: This warranty applies provided there is compliance with all installation/operating instructions supplied by SecuRam and, provided further, that the product has been subjected to normal use without any misuse, neglect, tampering, modifications or the occurrence of accidental damage.
- Defective Units: Units are only considered defective if there is a manufacturer default. If it is caused by damage done by the customer or if the warranty seal has been broken, it is not eligible for free replacement.
- Product(s) Return: In the event of a defect in materials or workmanship covered by this warranty, the purchaser must return, at purchaser's expense, the product(s) to SecuRam for replacement, if there is any. If the defective unit is not returned back to SecuRam, warranty coverage will be completely void and will not be honored in the future. Warranty covers replacement and/or repair. Labor is not covered. SecuRam shall pay for return shipping via FedEx Ground. If the customer desires special or rush shipping, the customer shall bear the expense of such special shipping.
- Lost Combinations: This warranty does not cover lost or forgotten combinations. Obtaining the supercode or mastercode is not included by this warranty and must be obtained from the safe manufacturer.
- Warranty Authorization: This warranty and solutions set forth above are exclusive and in lieu of all others, oral or written, expressed or implied. No dealer, distributor, agent or employee is authorized to make any modification or addition to this warranty.
- Warranty Seal Sticker: the warranty is automatically invalidated if warranty seal sticker is damaged under Warranty Time.
- This warranty is limited only to customers in the continental United States.
- Notice: Installation of the product with any unapproved accessorial item or product may invalidate the SecuRam Systems, Inc. Limited Product Warranty.
SecuRam Systems, Inc. is a manufacturer of high quality electronic locks for commercial and residential purposes. Our locks feature biometric fingerprint entrypads, electronic combination entrypads, and mixed entry methods.
