SecuRam Systems, Inc. Limited Product Warranty-Extended Warranty
 
SecuRam Safe Lock systems are protected by a
12 month warranty against Manufacturer’s defects. This warranty is applicable for 12 months from the Date of Manufacture or 12 months from the Date of Consumer Purchase (formerly referred to as "Date of Service"), if the product has been registered for the Date of Consumer Purchase Warranty* (formerly referred to as "Date of Service Warranty").  Customers are invited to register their product for this 12 month Date of Consumer Purchase Warranty (formerly referred to as "Date of Service Warranty") upon installation or receipt of their safe lock.  The Date of Consumer Purchase Warranty Registration Form (formerly referred to as "Date of Service Warranty Registration Form") is packaged with each product.  Customers can purchase extended warranty coverage after valid registration of the Date of Consumer Purchase Warranty (formerly referred to as "Date of Service Warranty").
 
SecuRam Systems Inc. (SecuRam) extended warranty program warrants its product(s) under the following conditions:

  • 12 Month Extended Warranty: Warranty Time: An additional 12 month limited warranty from Date of Consumer Purchase Warranty expiration date (formerly referred to as "Date of Service Warranty expiration date") warranting the EntryPad and Lock against defects in material and workmanship.

  • Warranty Compliance: This warranty applies provided there is compliance with all installation/operating instructions supplied by SecuRam and, provided further, that the product has been subjected to normal use without any misuse, neglect, tampering, modifications or the occurrence of accidental damage.

  • Defective Units: Units are only considered defective if there is a manufacturing defect. If the defect is caused by damage done by the customer or if the warranty seal has been broken, it is not eligible for replacement under the warranty program. 

  • Product(s) Return: In the event of a defect in materials or workmanship covered by this warranty, the purchaser must return, at purchaser's expense, the product(s) to SecuRam for replacement, if there is any.

  • If the defective unit is not returned back to SecuRam, warranty coverage will be completely void and will not be honored in the future.

  • Warranty covers replacement and/or repair. Labor is not covered.

  • SecuRam shall pay for return shipping to the customer via ground shipping.

  • However, the customer shall bear the expense of shipping if:

    • they desire special or rush shipping

    • they are outside of the continental United States 

  • Lost Combinations: This warranty does not cover lost or forgotten combinations. Obtaining the super code or master code is not included by this warranty and must be obtained from the safe manufacturer.

  • Warranty Authorization: This warranty and solutions set forth above are exclusive and in lieu of all others, oral or written, expressed or implied. No dealer, distributor, agent or employee is authorized to make any modification or addition to this warranty.

  • In all cases, regardless of product replacement, the warranty expiration date is based on the date of extended warranty registration or the date of manufacture of the original product purchased.

  • Warranty Seal Sticker: the warranty is automatically invalidated if warranty seal sticker is damaged.

  • Notice: Installation of the product with any unapproved accessory item or product may invalidate the SecuRam Systems, Inc. Limited Product Warranty.

  • In order for this warranty to apply, SecuRam branding on all products wherever affixed, embossed or printed, must not be altered, obscured, covered or otherwise defaced.

  • Extended Warranty is non-refundable.

 

The following products are eligible for Extended Warranty coverage:

 

Part # 

  • EC-0601A-P + EL-0601

  • EC-0601A + EL-0601

  • EC-0601A-II + EL-0601

  • EC-00601A-PL + EL-0601

  • EC-0601A-BL + EL-0601

  • EC-0601A-BL-II + EL-0601

  • EC-0601A-PN-E + EL-0601-E

 

 

*The Date of Consumer Purchase Warranty is non-transferable and only applies to the original purchaser.
 

To Register your Warranty OnLine, open a new web browser and go to 

securamportal.com/warranty

SecuRam-Logp.png

SECURAM Systems, Inc

3325 Grande Vista Drive

Newbury Park, CA 91320

 

P: (805) 988-8088

F: (805) 988-1580

 

Hours: M-F 8:30 AM-5:00 PM PST

 

 

SECURAM Systems, Inc. is a manufacturer of high quality electronic locks for commercial and residential purposes.  All content displayed on this website is the property of SECURAM Systems Inc. and may not be used without the sole, expressed permission of SecuRam Systems Inc.

Copyright © SECURAM Systems Inc. 2019. All rights reserved.